The Research Purpose

Is CSR changing business ?

The inside perspective on sustainability

Early Strategies and New Angles are partnering to conduct research on how organizations are changing, from the inside. Is the spread of Corporate Social Responsibility (CSR) creating real business sustainability? Is change happening? How deep is it, how long lasting? Where is the resistance to change? How does CSR impact on management decisions and practices? what does success look like? What is needed to move beyond CSR?

We surveyed senior and middle managers (n+2 and above, head or director level and above) in operational and functional roles in organizations with more than 2000 employees. These managers are best placed to report on real change in the area of corporate social responsibility and sustainability. They can spot what slows transformation and how change can be accelerated. We received answers from managers in many business sectors and functions, from sustainability specialists and non-specialists as well. 

The survey covers topics in areas such as decision-making, human rights, ethics and leadership. It combines the questionnaire with a number of in-depth interviews. We are currently analyzing 130 questionnaire responses and conducting complementary interviews. This site is regularly updated, visit again or subscribe to our newsletter to get the news! 


Survey closed March 31st, watch this space !

The questionnaire is now closed. We are analyzing the data and conducting complementary interviews.  This site will be updated punctually, until we publish the reports in May.

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research respondents

Participants responded on a personal basis and not as representatives of their organizations. Participants identity and answers will remain confidential, and will not be shared outside the survey analyst team. Respondents’ profiles will be used for data analysis purposes, but will not be extracted or disclosed to any 3rd party, and will be deleted at the time we will publish the report. More on data privacy here.

Participants who completed the survey (that closed on March 31st) belong to:

A.S. Watson Group, ABB, Abbott, AIG, Air France-KLM, Alcon, Allianz, Alstom, American Express, Aperam, Arla Foods, Arriva Group, Arup, at&t, Atos, Axa, Axway, Bacardi & Company Ltd., Barilla, Bertelsmann, Blackbaud, BNP Paribas, Bombardier, British Gas, Caixa Bank, Camso , Care ONG, China Ting Group, Club Med, Comerica Bank, Commerzbank AG, Conduent, CSC, Dansk Supermarked Group, Dentsu Aegis, Deutsche Bank, Diageo, Ecolab, Engie, Ericsson, Essilor, Euroclear, Fiat Chrysler Rimaco S.A., Flextronics, Fullerton India, G4S Plc, GE Power, General Cable, Genpact, Georgia-Pacific LLC, Hanesbrands Inc. , HSBC, Huntsmann, IBM, IHS Markit, IKEA, IL&FS Education and Technology Services Limited, Jaguar Land Rover, Jindal Steel & Power Ltd. , Kering, Kerry, Kroger, L'Occitane, L'Oréal, La-Z-Boy, Lagardère, Level 3 Communications, Lloyds Banking Group, Lowe's, Luen Thai Holdings Limited, Marks & Spencer, Merck, Merck KGaA, Merial, Metro, Microsoft, Monsanto, Mott McDonald, Mphasis, NovoNordisk, O2, Omya, OP Financial Group, Oracle, Osram, Oxy, Pepsico, Philips Lightning, PwC, Renault Nissan India, Royal Canin, Saint Gobain, Sealed Air Corporation, Sephora, Smithfield, Stanley Black &Decker, Symrise, The body Shop, The Goodyear Tire & Rubber Company, The University of Nottingham, United Technologies, Vale, Walgreens, Wavestone, Whirlpool, Xerox, Yahoo, Zebra Technologies.

(in bold: multiple responses)

Countries represented
Sectors represented
% not in a CSR job

MAY 2017 deliverables

Executive pack

The Executive Pack will be available to everyone, online, as a PDF of approximately 5 pages. It will include the executive summary of the final report, its table of contents, survey participant profiles and demographics.

Survey report

The survey report will include the data summary and key point analysis with key graphics; it will be available as a PDF download, approximately 30 pages, and will be available to participants and partners only

Detailed report

Full in-depth analysis, with all tables and graphics; PDF download or printed book; available for purchase, priced according to order size; approximately 60 pages.

Research team


You and Entreprise Sociale et Solidaire
Collectif alumni grandes écoles
7 February 2017 - Paris
Speaker : Cécile Demailly

Enterprise Digital Summit
B2B Conference
19 June 2017 - Paris
Workshop facilitator : Cécile Demailly


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Picture credits: Mitch Barrie - Across the ice bridge - 2009 Flickr CC-BY; Steve Snodgrass - Faces - 2010 Flickr CC-BY